TERMS OF SERVICES

GENERAL TERMS OF USE

Welcome to Camp Beyond! By exploring our website and using the products and services available here (together, the "Services"), you're agreeing to the following Terms of Service. We may update these terms occasionally without notice, so we recommend checking in from time to time to stay informed.

Access to our Website is provided on a temporary basis. While we strive to ensure smooth service, we may change or discontinue parts of the site without notice. Occasionally, certain areas of the Website may be restricted.

PRIVACY POLICY

Your privacy is important to us. By using our Website, you’re also agreeing to our Privacy Policy, which explains how we collect, store, and use your information. By continuing to browse, you confirm all data you provide is accurate.

PROHIBITIONS

Using our Website comes with a few ground rules. Please don’t misuse it. This includes:

  • Engaging in any criminal activity;
  • Uploading harmful or offensive content (viruses, worms, logic bombs, etc.);
  • Attempting to hack, corrupt, or disrupt the site;
  • Sending unsolicited advertising or spam;
  • Infringing on anyone’s intellectual property.

We’re not responsible for any damage caused by cyberattacks or harmful content downloaded through our Website or third-party links.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

Everything on this Website — from the Camp Beyond name to its content, software, and branding — is owned by us or our licensors and protected globally by copyright law. You're welcome to view and use our content for personal use only, but reproducing or using it commercially is a no-go.

TERMS OF SALE

When you place an order with Camp Beyond, you’re entering into a purchase agreement under the terms below:

  • Orders depend on stock availability and pricing confirmation.
  • Delivery times may vary and can be impacted by unforeseen circumstances. Refer to our Delivery Policy for more info.
  • You must be of legal age in your area and possess a valid payment method.

Our Contract

You’ll get a confirmation email when you place your order, but the contract isn’t final until your payment is approved and processed.

Pricing and Availability

We do our best to keep everything accurate, but errors can happen. If there’s an issue with your order (wrong item, price, or description), we’ll contact you. If we can’t get in touch, the order will be cancelled and fully refunded if already paid.

We reserve the right to cancel any order at any time, including but not limited to situations such as:

  • Supplier issues
  • Events beyond our control (natural disasters, strikes, tech failures, etc.)
  • Incorrect product information
  • Quantity limitations
  • Customer-requested cancellations

Prices include GST (where applicable). Delivery fees are added at checkout and clearly shown.

Website Information & Errors

Sometimes there may be typos, outdated info, or other small errors on the Website. We reserve the right to correct these without notice, and to cancel or refuse orders placed under inaccurate conditions.

Camp Beyond prices and services may change at any time without notice.

Payments

We accept Visa, MasterCard, Afterpay, PayPal, and Zip Pay. When you click "Place Order," we immediately process the full payment.

Discounts & Promotions

Occasionally, we offer promotional codes. Specific conditions will be outlined when the code is issued.

Gift Cards

Physical and digital gift cards are available (not redeemable for cash). Gift cards are valid for 3 years and partially redeemable. They cannot be used in combination with Afterpay, PayPal, Zip Pay, or another gift card during checkout. Lost or stolen cards are not our responsibility. Gift cards are non-transferable and not eligible for reward points.

DISCLAIMER OF LIABILITY

All Website content is provided "as is." We make no guarantees and accept no liability for any direct, indirect, incidental, or consequential damages related to your use of the Website. This includes loss of data, revenue, or business interruption. This does not affect liability for personal injury caused by negligence or fraud.

LINKING TO OUR SITE

Feel free to link to Camp Beyond as long as it’s fair, legal, and doesn’t harm our reputation. Don’t imply association or endorsement if none exists. Framing our Website on another site is not permitted. We reserve the right to remove linking permissions at any time.

LINKS TO OTHER SITES

Links on our Website may lead to third-party sites. We’re not responsible for their content or accuracy.

INDEMNITY

You agree to indemnify and hold harmless Camp Beyond, along with our employees, contractors, and partners, from any claims or costs arising from your use of this Website or violation of these terms.

CHANGES TO TERMS

Camp Beyond may revise these Terms or modify any part of the Website at our discretion, without prior notice.

COMPLAINTS

Got a concern? We’re here to help. Reach out through our Help widget or contact Customer Care.

WAIVER

If we don’t act on a breach immediately, that doesn’t mean we waive our rights. Any official waiver must be in writing.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of Victoria, Australia. Any disputes will be handled exclusively within this jurisdiction.

SEVERABILITY

If any part of these Terms becomes unenforceable, the rest remains in effect.

COMPLETE AGREEMENT

These Terms of Service represent the full agreement between you and Camp Beyond, replacing any previous communications or understandings.